Return & Refund Policy

7-Day Refund and Return Policy

At Anjani jewel, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free refund and return policy within 7 days of delivery.

Eligibility for Refund and Return:

To be eligible for a refund or return, the following conditions must be met:

  1. Within 7 Days: The request for a refund or return must be initiated within 7 days of the delivery date.

  2. Unworn and Unused: The item(s) must be in their original condition, unworn, unused, and with all tags and packaging intact.

  3. Proof of Purchase: A valid proof of purchase, such as the order confirmation or receipt, must be provided.

Items Not Eligible for Refund and Return:

Some items are not eligible for a refund or return, including:

  • Customized or personalized items
  • Earrings (for hygiene reasons)
  • Items damaged due to mishandling or misuse

Initiating a Refund or Return:

To initiate a refund or return, please follow these steps:

  1. Contact Us: Send an email to info@anjanijewel.com within 7 days of receiving your order, stating the reason for the return and providing your order number.

  2. Approval: Once your request is received, our customer service team will review it and provide further instructions, including the return address.

  3. Return Shipping: You will be responsible for the return shipping costs unless the return is due to our error or a defective item.

Refund Process:

Upon receiving the returned item(s) and verifying their eligibility, we will process your refund within [insert timeframe, e.g., 3-5 business days]. The refund will be issued to the original payment method used for the purchase.

Exchanges:

If you would like to exchange an item for a different size, style, or color, please contact us to discuss the exchange process.

Contact Us:

If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer service team at info@anjanijewel.com. We’re here to assist you every step of the way.